Frequently Asked Questions
Checkout our frequently asked questions below. If you still can't find your answer, please contact us.
Moissanite is a crystalline form of silicon carbide! While real moissanite is extremely rare, today synthetic moissanite, which has the exact same properties of natural moissanite, is a diamond simulant that is fast becoming popular with shoppers who love plenty of dazzling bling.
Moissanite is very cost-effective and choosing a moissanite engagement ring allows you to have the size and style of ring that you would like without breaking the bank. Moissanite is extremely durable and engagement rings will not lose any of their beauty or sparkle over time. Another reason to pick a moissanite engagement ring rather than a diamond engagement ring is that moissanite is eco-friendly and ethical. Because it is made in a lab, you do not have to research the impact of mining on the local community and if there are any unethical labor practices.
Moissanite is almost as hard as a diamond, and moissanite has a higher hardness rating than many natural durable gemstones including ruby, sapphire, topaz and emerald gemstones. While moissanite has properties similar to a diamond, moissanite does not look exactly like a diamond. Moissanite has a higher dispersion and refractive index – and these values are responsible for the fire, flash and brilliance of a gemstone. Due to the increased dispersion and refractive index values, moissanite has a lot more shine and sparkle than the average diamond - somewhat like a mini disco ball. All moissanite stones are completely flawless, while only the rarest of diamonds are totally flawless.
A gem’s hardness and scratch resistance is measured by the Mohs Scale which gives each precious gem a mark out of ten. Diamonds are the most durable, with a score of 10. Moissanites are just behind that with a mark of 9.25, making it the second hardest and most durable gem. This means that it is extremely unlikely that your moissanite will be scratched.
In general, the colour, clarity and sparkle of a moissanite will never change over time. We guarantee that your moissanite stones purchased from us will retain their brilliance and fire for a lifetime.
Our Premium Moissanite is simply a lower-cost alternative for those customers who demand high quality but don't necessarily need a brand name.
Both stones made from the same material and cut to the highest standards. The visual difference between Premium moissanite and Forever One moissanite is almost indiscernible.
Forever One is made by US company Charles and Colvard and comes with a lifetime warranty and certificate of authenticity from them.
Premium moissanite comes with a lifetime warranty from AGI Design and guarantees that Moissanite will maintain its brilliance and fire as long as you own the stone.
Moissanite grading uses a color grading scale that is based upon the GIA diamond color grading scale. There are three grades of moissanite available today: colorless (D-E-F range), near-colorless (G-H-I range) and with faint hues of color (J-K range). We also provide natural coloured Champagne, Grey, Green and Aqua-Teal moissanite.
Most of my designs can be done with round, cushion, heart, marquise, octagon, oval, pear, princess, radiant and emerald cut.
You may clean moissanite the same way you would diamond or any other fine gemstone. As with any fine jewelry item, an ultrasonic cleaner can be used. However, it is best to be gentle with your valuable treasures. You can also clean your moissanite jewelry using a commercial (non-acid based) jewelry cleaner or with mild soap and water using a soft toothbrush.
Moissanite is an extremely stable material. It is durable, tough and highly resistant to scratching, abrasion, breaking and chipping. Its high heat tolerance makes moissanite very unlikely to experience damage during jewelry repair.
Yes, I can! AGI Design offers full jewelry service which includes crafting any dream piece of jewelry you might think of.
Simply contact us and tell us about your idea.
Any of my designs can be customized according to your needs.
Lab created diamonds have the same physical, chemical, and optical characteristics as natural diamonds, as well as the same fire, scintillation, and sparkle. They are real diamonds. Lab created diamonds are nearly impossible to differentiate from natural diamonds with the naked eye.
All of my items are made to order and will ship within 2-3 weeks after the payment has been processed.
If there are any delays, I will contact you immediately.
If you have a rush order, contact me and I will do my best to meet your timeline.
Yes, I can do this upon request. Please contact me and I will be happy to assist.
Yes, I can modify one of my designs to fit any shape. Please contact me and I will be happy to assist.
AGI Design is currently operating as an online company only so that we may better serve the demands worldwide through digital capabilities. By not having a storefront, we are able to lower our overhead so that our customers can benefit from lower prices when purchasing high-end fine jewelry. But you are always welcome to come in for a consultation or to see the moissanite in person.
Lab-created diamonds are set on most AGI Design jewelry as accent gemstones unless otherwise specified. You can request to upgrade the accent stones to natural diamonds or gemstone of your choice.
Here at AGI Design, you have the choice of paying for your whole order upfront, or to start a payment plan. Payments plan can be set up by simply messaging us and agreeing on a payment plan. The AGI Design payment plan can be set up through an PayPal invoice that allows partial payments (you decide how much and when to do them). Canadian customers can pay through bank payments or credit card as well. Once we have received 50% of the full amount, we start the work on your order (create the CAD, cut the stones, cast the ring). Once your order has been paid in full, it will then be shipped to you.
Yes, AGI Design offers a free personal engraving service. Just make sure that your ring’s design allows engraving on the inside of the band. Please mention the required personal engraving you desire in the modification field.
All the items in my shop are handmade by myself in my workshop, located in Toronto, Ontario, and can be done in 14K and 18K Gold or Platinum. I will provide you with images of the production process.
The the most accurate way to determine your ring size is to be professionally measured by a jeweler. Go to a trusted local jewelry store in your area known for having knowledgeable sales staff. Please check the Ring Size Guide for additional information.
The ring will arrive in a beautiful ring box ready to be presented to your loved one.
With the exception of full eternity bands, one free resizing is offered on all of my rings..
Yes, we do. We provide an appraisal certificate with every jewel we sell.
This report includes a full description of the jewel including its picture and the retail replacement value for the insurance company. You will get it together with the ring inside the package. An independent GIA certified gemologist will examine the ring and stones and he will be the one who will prepare a report.
Yes, please contact me with the band details and I will be happy to create it for you.
Yes, I am able to create a wedding band that will match one of my engagement rings perfectly.