Warranty

Moissanite Stones

All Forever One moissanite (4mm or greater only) comes with a Lifetime Warranty from Charles & Colvard.

All Premium Moissanite stones purchased from AGI Design are accompanied by a Lifetime Limited Warranty. It guarantees that Moissanite will maintain its brilliance and fire.

This warranty does not include loss, theft, disappearance or loss of the optical properties of brilliance and fire due to incidental or intentional damage such as scraping, breakage or chipping. We strongly recommend obtaining jewelry insurance for coverage against loss.

While Moissanite is extremely durable, it like all fine gemstones, is not indestructible. Therefore, care should be taken to avoid sharp blows when wearing any piece of fine jewelry.

 

Gold & Platinum Jewelry

We offer a 12 month warranty on all of our jewelry, and in the event that there is ever a problem with your jewelry, it can be mailed back for inspection and repair. Any item found defective during that period will be repaired or replaced at no charge.

This guarantee does not cover any damage to jewelry, or loss of stones due to accidents, mishandling or abusive use, as well as damaged caused by general wear and tear.

 After the warranty expires we offer a very affordable discounted repair services.

The guarantee is only valid with proof of purchase and if the jewelry has not been altered in any way.